Engineering Manager · Founder · Support Expert
Daniel Silva
Montiel
Building software, and supporting the people who use it.
I lead engineering and customer support at dotCMS, and I'm the founder and CEO of triippii.app — a mobile app that connects travelers around the world. Outside of work, I play guitar and follow sports.
01 / About
My work sits where engineering meets customer support: building software that works, and supporting the people who use it.
At dotCMS I manage an engineering team and lead customer support — translating between what gets built and what customers actually need, and keeping both sides moving.
That same instinct led me to found triippii.app, where I'm building a place for travelers to find and connect with each other. Away from work, I play guitar and keep up with sports.
- Role
- Engineering Manager
- Focus
- Customer Support
- Company
- dotCMS
- Founder of
- triippii.app
- Plays
- Guitar
- Follows
- Sports
Music
Play guitar most evenings.
Sports
Follow a few, play when I can.
Travel
Building triippii for travelers.
02 / Selected work
What I'm building.
Founder & CEO · Mobile app
triippii.app
A mobile app that connects travelers — helping people meet, share plans, and explore the world together instead of alone. I lead it end to end: product vision, design direction, and building the team around it.
A look inside
Engineering Manager · Customer Support
dotCMS
Leading an engineering team while owning the customer support experience for an enterprise content management platform — keeping delivery sharp and customers confident in the product they rely on every day.
03 / Experience
The path so far.
Engineering Manager & Customer Support Expert
dotCMS
Managing engineering delivery and leading customer support for an enterprise CMS — bridging the gap between the team that builds and the customers who depend on it.
Founder & CEO
triippii.app
Founded and lead a mobile app that connects travelers — driving product vision, design, and growth from the ground up.
04 / Contact